JDD FITNESS – TERMS & CONDITIONS

These Terms & Conditions apply to all services provided by JDD Fitness, including Group Sessions, Personal Training, and Coaching Programs. By joining any JDD Fitness service, you agree to the terms outlined below.

GROUP SESSIONS

Payments
All direct debits are processed through Stripe.
You may upgrade, downgrade, or cancel your membership at any time with 4 weeks’ notice.
Switching between Group Sessions, Personal Training, or Coaching Programs also requires 4 weeks’ notice.
During the notice period, part payments may be taken and payment amounts may take time to adjust.

Attendance and Booking
Your membership provides unlimited access to eligible group sessions.
You may cancel a session at any time with no cancellation fee. You must cancel through the app or message beforehand so your space can be offered to another member.
Persistent no-shows without cancellation may result in restricted access to session bookings.

General
JDD Fitness reserves the right to amend, update, or adjust sessions when required.
By accepting the direct debit, you confirm your agreement with these terms.

PERSONAL TRAINING

Payments
All Personal Training payments are taken via Stripe.
A 4-week notice period applies to cancel, amend, or switch to another service.
A part payment may be required during the notice period.

Session Cancellation and Rebooking Policy
More than 24 hours’ notice: the session may be moved to another date.
Less than 24 hours’ notice: the full session fee is charged and the session cannot be moved.
Any moved session becomes a "banked session". Banked sessions must be rebooked and used within 2 calendar months of the original session date. Sessions not used within this timeframe are automatically forfeited.

Responsibility and Time-Slot Agreement
When booking Personal Training, you are paying for a dedicated time slot.
If you cancel or reschedule, that slot cannot be filled on short notice.
It is your responsibility to rebook any banked sessions within the 2-month period.
Any unused banked sessions after 2 months are permanently lost with no exceptions.

If JDD Fitness Cancels
If your coach cancels with less than 24 hours’ notice, you will receive either a free replacement session or a credit equal to the session value.

Lateness
Your trainer will wait 15 minutes from the scheduled start time.
If you arrive within this time, the remaining session will be delivered (no extra time added).
If you arrive after 15 minutes, the session is forfeited.

Annual Structure
PT payments cover 48 weeks per year.
If JDD Fitness takes more than 4 weeks off within a year, any additional missed sessions will be refunded.

​

COACHING PROGRAMS (ALL PROGRAMS INCLUDING HYBRID, ONLINE, PERFORMANCE, AND LIFESTYLE)

Program Commitment and Contract Terms
All coaching programs have a minimum commitment of 3 months (90 days).
After the initial 90 days, coaching continues on a rolling monthly contract.
A 4-week notice period is required to cancel, amend, or switch your coaching plan.

Nutrition Guidance and Support
Calories and macronutrients are calculated based on goals, training load, and lifestyle.
You will receive example meals, whole-food guidance, and education on fuelling your training.
All nutrition guidance is non-prescriptive and sits within the scope of a Personal Trainer. It does not replace advice from a Registered Dietitian.

Medical Disclaimer
JDD Fitness is not a medical doctor or registered dietitian.
All training and nutrition recommendations are for educational purposes only.
You agree to consult a GP or healthcare professional if you have any medical conditions, previous injuries, or ongoing treatment.

Non-Prescriptive Guidance
All exercise, nutrition, training, and performance guidance is advisory, not a clinical prescription.
You are responsible for ensuring suitability and listening to your body.

Health and Medical Information
You confirm that all medical information provided is accurate and up to date.
You agree to update JDD Fitness immediately if your health or medication status changes. Failure to disclose relevant information removes JDD Fitness from responsibility.

Results and Responsibility
Results depend on consistency, adherence, nutrition, recovery, and lifestyle.
JDD Fitness does not guarantee specific outcomes.
No refunds are issued for dissatisfaction with progress if the service has been delivered as agreed.

Assumption of Risk
Coaching may include running, strength training, conditioning work, weighted movements, and higher-intensity sessions.
You assume full responsibility for any risks, including injury or discomfort. Participation is entirely at your own risk.

Communication
You agree to communicate openly about any issues, concerns, soreness, injuries, or negative responses to guidance.
Failure to communicate removes JDD Fitness from responsibility for issues arising from withheld information.

Conduct and Engagement
You agree to engage responsibly and consistently through check-ins, the app, communication, and in-person sessions (if included).
Persistent non-engagement, misuse of services, or inappropriate conduct may result in removal from the program without refund.

CCTV AND DATA PROTECTION (GDPR)

CCTV
CCTV operates throughout JDD Fitness premises for security, safety, and crime-prevention purposes.
Footage may be reviewed in the event of an incident.
Footage is stored securely and accessed only by authorised individuals.
Footage may be shared with law enforcement if legally required.

GDPR and Data Protection
JDD Fitness complies with UK GDPR regulations.
Personal information is collected solely for coaching, safety, and communication purposes.
Your data will never be sold or shared with third parties unless required for legal or safeguarding reasons.
You may request access to your data or ask for it to be deleted in line with GDPR guidelines.
By using JDD Fitness services, you consent to the secure handling of your data.

OVERALL AGREEMENT
By joining any JDD Fitness service and accepting the direct debit payment, you confirm that you have read, understood, and agreed to all terms in this document.